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Q.  I have Ubatuba granite & it is filmy, looks dull & leaves water spots on it when I wipe it. How can I fix this? A. It is not the stone itself that is the problem but something on the surface of the stone. It may be a dish soap residue... Read More

Q. I would like information on how to remove water etches (?) spots that are not smooth when I run my finger over the spot. It is a honed finish and the spots are more like water spots. There is no colored stain, it is more like dull spots scattered... Read More

Q. We have a Silestone kitchen counter which has developed some "dulling" in a couple of areas. One was due to someone rubbing to hard with a slightly abrasive cloth and the others are due to the sun shining on the counter. Is there anything/anyone... Read More

Q. I have Emerald Pearl in my kitchen and Black galaxy in my bathroom. Both are dull not shiny. When you wipe them with a wet cloth they look GREAT as soon as they dry dull. I want them to look shiny like a sheet of glass How can I do this??? A.... Read More

Q. How do I restore my polished marble? It has become very dull. A. Marble is a relatively soft stone. A accumulation of scratches over time can dull the polish. Etching, the whitish marks left on a stone's surface after an acidic substance has... Read More

Applying an Impregnator to a Wall or Vertical Surface It can be challenging to apply an impregnator to a natural stone wall or vertical surface, because gravity causes the product to drip and dribble before it has time to be absorbed. It is no... Read More

Poulticing Walls and Other Vertical Surfaces Making sure that a poultice is held securely in place is important for several reasons: The poultice needs continuous contact with the surface to work properly. If the poultice shifts off of the stained... Read More

Q. Is there any way to bring back the shine of dull spots on polished travertine? The cat threw up and we didn't discover it until the next morning. Then our son sprayed some floor cleaner on it and didn't get it all up so there are dull... Read More

Q. When I am polishing with a powder the marble gets a dull, wavy appearance and sometimes looks rough and dimpled. What’s going on? A. You are describing what is known as "orange peel." Orange peel is the result of using too much acid on the... Read More

Q. Can I remove etching from my stone? A. Maybe. If it is polished marble or travertine or onyx, then there’s hope. If it is hone-finished marble or travertine, or hone-finished slate (like a chalk-board), or mixed "granite" then you’d... Read More